How do I get rid of virus win32/Cryptor? please help?

4 comments

in Security

grace.y :

My family recently got Verizon DSL and the first thing I did was install AVG free antimalware program I got from cnet.com

Internet worked well for me except for the fact that a pop-up from my windows toolbar kept saying that my firewall was not on, but when I checked my control panel, it was on. I tried to click on the pop-up but nothing would happen.

Finally I came to my senses and scanned for anything on my computer using the AVG program. Something called win32/Cryptor kept coming up but AVG couldn’t remove it.

I tried to look up win32/Cryptor on Google and unfortunately the first thing I clicked linked me directly to this bogus website that was faking itself as a Windows program and telling me that I was infected and needed to install its antivirus software. I knew it was fake and tried closing it down but it wouldn’t let me. The “website” was called stop-spyware.biz/index…………………

Now it is constantly popping up from time to time. AVG would detect it and a AVG security pop-up would come up saying something like this:
File name: stop-spyware.biz/index.php?PHPSESSID=f70eb31b7e1d1d1dc22e8f663c47e9
Threat name: Exploit Rogue spyware scanner (type 800)
Process name: C:\Program Files\Mozilla Firefox\firefox.exe
Process ID: 2072

Also, while searching on Google, other links I click on also take me to advertising/spam/bogus websites.

I don’t know what win32/cryptor is or how I got it, but can someone tell me what it is, how I got it, and how I can get rid of it?!

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{ 4 comments }

rott1711

OK, you got it by clicking on every link you see lol :)
You get rid of it by clicking on these links (virus/spy/malware free)

Download, install, update, re-start, then run full scans, in safe mode, with the programs listed…

Then download, install this…

and run the ‘Registry’ part to remove any, unwanted, remaining entries.

michael s

That infection is a System 32 “C” files…to get rid of it download the Microsoft Malicious Software removal tool at Microsoft Download Center…the tool is free……also download Super anti-spyware at CNet.com downloads…that is also free.

the game

just email me at and i will help you remove the virus

margie r.

Any time you get anything on your computer that is unwanted you can do a restore or a destructive recovery. A Restore goes back a couple days or a week or a few hours and removes everything that was put on the computer, but the good goes as well as the bad. A destructive recovery takes everything off and puts the computer back to factory defaults like it just came out of the box. If you just got this thing its weird that you have a bug already but it also means you wouldn’t be undoing alot of stuff you have put on your computer so it won’t be a big loss to just start over. I promise you this thing will be gone. I have a HP. When I first turn my computer on a blue screen first appears with the HP logo and on the bottom of that screen is a line of modes that could be started before the computer starts in regular mode like it says F10: Setup, F11: Recovery and theres one more I can’t remember but any way, clicking the F11 button will bring me to the recovery operation and then it prompts you through the rest of the process. I can get to Restore from my start menu. Having a Dell I don’t know how yours work but I know you can do this. If you can’t figure it out, call the store you got the computer from and ask one of the techs. If Dell is like HP you can get phone, live chat and e-mail support at no cost for a year so call and ask them. Good luck

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